1. Acceptance of Terms
By accessing or using the services, websites, or applications provided by Happy Play ("we", "us", or "our"), you ("Merchant", "User", or "Customer") agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you must not access or use our services.
2. Merchant Account & Security
When creating an account on Happy Play, you must provide accurate and complete business information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at hello@happytaps.io of any unauthorized access or breach of security.
3. Campaign Compliance & Promotional Integrity
As a campaign creator, you agree to:
- Honest Prize Fulfillment: Honor and fulfill all valid digital vouchers won and claimed by customers in good faith according to your stated campaign rules.
- Regulatory Compliance: Comply with all applicable federal, state, and local laws governing promotions, sweepstakes, contests, consumer protection, and sales tax.
- No Deceptive Review Conditioning: In compliance with major review platform rules (e.g., Google, Yelp), you must never condition the receipt or value of a game prize on leaving a positive review or biased rating.
- Lawful Content: Refrain from uploading defamatory, unlawful, deceptive, or infringing graphics, logos, or copy.
4. Subscription Plans, Billing & Cancellation
Happy Play offers both free tiers and paid monthly and annual subscriptions. By subscribing to a paid tier:
- Billing Cycle: Subscriptions are billed in advance on a recurring monthly or annual basis via Stripe.
- Cancellation: You may cancel your subscription at any time directly through your dashboard settings. Your access to paid features will continue until the end of your current billing period, with no subsequent renewals.
- Refund Policy: Monthly subscription charges are non-refundable once billed. Annual plan cancellations within the first 14 days of purchase are eligible for a full refund upon written request to support.
5. Intellectual Property & Customer Ownership
Happy Play retains all rights, title, and interest in and to the platform software, game mechanics, and design systems. You retain full ownership of all logos, trademarks, and marketing content you upload, as well as all customer email contacts generated through your campaigns.
6. Limitation of Liability
Happy Play provides the platform on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Happy Play shall not be liable for any indirect, incidental, punitive, or consequential damages arising from campaign disputes, lost profits, or service interruptions.
7. Contact & Support
If you have any questions or require clarifications regarding these Terms of Service, please reach out to our team at hello@happytaps.io.